:root{--red:#e10600;--red-dark:#b00500;--red-light:#fdecea;--ink:#0b0b0c;--ink2:#1a1a1c;--muted:#6b6b70;--line:#e3e3e6;--bg:#f4f4f6;--card:#fff;--ok:#1a7f37;--warn:#b26a00}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.45 system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif}
a{color:var(--red)}
h1{font-size:22px;margin:0}
h2{font-size:13px;margin:0 0 10px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}
.loading{padding:40px;text-align:center;color:var(--muted)}
.layout{display:flex;min-height:100vh}
.side{width:236px;flex:none;background:var(--ink);color:#fff;display:flex;flex-direction:column}
.brand{background:#fff;color:var(--ink);padding:12px;display:flex;align-items:center;gap:10px;border-bottom:4px solid var(--red)}
.brand img{width:54px;height:54px}
.brand b{display:block;color:var(--red);font-style:italic;font-size:15px;line-height:1.1}
.brand span{font-size:10px;text-transform:uppercase;letter-spacing:.14em;font-weight:600}
.nav{padding:8px;display:flex;flex-direction:column;gap:2px;overflow:auto}
.nav a{color:#ddd;text-decoration:none;padding:9px 12px;border-radius:6px;border-left:3px solid transparent}
.nav a:hover{background:#26262a;color:#fff}
.nav a.active{background:#2a2a2e;color:#fff;border-left-color:var(--red)}
.nav .sep{font-size:10px;text-transform:uppercase;letter-spacing:.12em;color:#888;padding:12px 12px 4px}
.main{flex:1;min-width:0;display:flex;flex-direction:column}
.top{background:#fff;border-bottom:1px solid var(--line);padding:8px 16px;display:flex;justify-content:space-between;align-items:center;gap:8px;flex-wrap:wrap}
.content{padding:20px;max-width:1280px;width:100%;margin:0 auto}
.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;flex-wrap:wrap;border-bottom:3px solid var(--red);padding-bottom:10px;margin-bottom:16px}
.page-head p{margin:2px 0 0;color:var(--muted)}
.card{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:16px;margin-bottom:16px;box-shadow:0 1px 2px rgba(0,0,0,.04)}
.grid{display:grid;gap:14px}
.g2{grid-template-columns:repeat(auto-fit,minmax(260px,1fr))}
.g4{grid-template-columns:repeat(auto-fill,minmax(190px,1fr))}
.stat{background:#fff;border:1px solid var(--line);border-left:4px solid var(--red);border-radius:8px;padding:12px 14px;cursor:pointer;text-decoration:none;color:inherit;display:block}
.stat:hover{box-shadow:0 2px 8px rgba(0,0,0,.1)}
.stat small{color:var(--muted);display:block}
.stat b{font-size:22px}
.stat.alert b{color:var(--red)}
button,.btn{font:inherit;cursor:pointer;border-radius:7px;border:1px solid #cfcfd4;background:#fff;color:var(--ink);padding:7px 14px;text-decoration:none;display:inline-block}
button:hover,.btn:hover{background:#f0f0f2}
button.primary,.btn.primary{background:var(--red);border-color:var(--red);color:#fff;font-weight:600}
button.primary:hover{background:var(--red-dark)}
button.danger{border-color:var(--red);color:var(--red)}
button.small{padding:3px 9px;font-size:12px}
button:disabled{opacity:.5;cursor:not-allowed}
input,select,textarea{font:inherit;width:100%;padding:7px 9px;border:1px solid #cfcfd4;border-radius:7px;background:#fff;color:var(--ink)}
input:focus,select:focus,textarea:focus{outline:2px solid rgba(225,6,0,.25);border-color:var(--red)}
label.f{display:block;margin-bottom:10px}
label.f>span{display:block;font-weight:600;margin-bottom:3px;font-size:12px}
.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:0 14px}
.full{grid-column:1/-1}
table{border-collapse:collapse;width:100%}
th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);padding:7px 8px;border-bottom:2px solid var(--line);white-space:nowrap}
td{padding:7px 8px;border-bottom:1px solid #eee;vertical-align:top}
tr.click{cursor:pointer}
tr.click:hover td{background:#fafafa}
td.num,th.num{text-align:right;font-variant-numeric:tabular-nums}
.tw{overflow-x:auto}
.badge{display:inline-block;border-radius:20px;padding:1px 9px;font-size:11px;font-weight:600;background:#eee;color:#444;white-space:nowrap}
.badge.ok,.badge.Paid,.badge.Final,.badge.Delivered,.badge.Yes{background:#dff5e5;color:var(--ok)}
.badge.warn,.badge.Partly\ paid,.badge.Draft,.badge.LOW,.badge.Due\ soon,.badge.Estimate\ sent,.badge.In\ progress,.badge.Expiring\ soon{background:#fff0d6;color:var(--warn)}
.badge.bad,.badge.Unpaid,.badge.Cancelled,.badge.NEGATIVE,.badge.Overdue,.badge.Expired,.badge.Due{background:var(--red-light);color:var(--red-dark)}
.toolbar{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px;align-items:center}
.toolbar input[type=search]{max-width:280px}
.chips button{border-radius:20px;padding:3px 12px;font-size:12px}
.chips button.on{background:var(--ink);color:#fff;border-color:var(--ink)}
.muted{color:var(--muted)}
.right{text-align:right}
.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.spread{justify-content:space-between}
.modal-bg{position:fixed;inset:0;background:rgba(0,0,0,.5);display:flex;align-items:flex-start;justify-content:center;padding:30px 12px;overflow:auto;z-index:50}
.modal{background:#fff;border-radius:12px;width:100%;max-width:640px;padding:20px;border-top:5px solid var(--red)}
.modal.wide{max-width:900px}
.modal h3{margin:0 0 12px}
.err{background:var(--red-light);color:var(--red-dark);border:1px solid var(--red);border-radius:7px;padding:8px 10px;margin-bottom:10px}
#toasts{position:fixed;right:14px;bottom:14px;display:flex;flex-direction:column;gap:8px;z-index:100}
.toast{background:var(--ink);color:#fff;padding:10px 14px;border-radius:8px;box-shadow:0 4px 14px rgba(0,0,0,.3);max-width:340px}
.toast.err{background:var(--red);border:0;color:#fff}
.login{max-width:420px;margin:0 auto;padding:30px 16px}
.login .logo{text-align:center}
.login .logo img{width:170px}
.login .logo p{color:var(--red);font-weight:700;letter-spacing:.14em;text-transform:uppercase;font-size:12px}
.login form{background:#fff;border-top:5px solid var(--red);border-radius:10px;padding:22px;box-shadow:0 2px 12px rgba(0,0,0,.1)}
.perm-grid td,.perm-grid th{text-align:center;padding:4px 6px}
.perm-grid td:first-child,.perm-grid th:first-child{text-align:left}
.totals{margin-left:auto;max-width:320px}
.totals td{padding:4px 8px}
.totals tr.big td{font-weight:700;font-size:16px;border-top:2px solid var(--ink)}
.bar-chart text{font-size:10px;fill:var(--muted)}
.doc{background:#fff;max-width:820px;margin:0 auto;padding:28px;border:1px solid var(--line)}
.doc-head{display:flex;gap:14px;align-items:center;border-bottom:3px solid var(--red);padding-bottom:10px;margin-bottom:12px}
.doc-head img{width:80px;height:80px}
.doc-title{margin-left:auto;font-size:22px;font-weight:800;text-align:right}
.watermark{color:var(--red);font-weight:800;font-size:20px;text-align:center}
.print-only{display:none}
@media (max-width:820px){
  .layout{flex-direction:column}
  .side{width:100%}
  .nav{flex-direction:row;overflow-x:auto}
  .nav .sep{display:none}
  .nav a{white-space:nowrap}
  .content{padding:12px}
}
@media print{
  body{background:#fff}
  .side,.top,.no-print,#toasts{display:none!important}
  .content{padding:0;max-width:none}
  .doc{border:0;padding:0}
  .print-only{display:block}
  @page{size:A4;margin:12mm}
}

/* quick check-in */
.step{display:flex;gap:14px;padding:14px 0;border-bottom:1px solid var(--line)}
.step:last-child{border-bottom:0}
.step .num{flex:none;width:32px;height:32px;border-radius:50%;background:var(--ink);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;box-shadow:0 0 0 3px var(--red-light)}
.step .sb{flex:1;min-width:0}
.step h3{margin:4px 0 10px;font-size:16px}
.cat{font-size:11px;text-transform:uppercase;letter-spacing:.07em;color:var(--muted);margin:10px 0 6px}
.tiles{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:8px}
.tile{display:flex;flex-direction:column;align-items:flex-start;gap:2px;text-align:left;padding:10px 12px;border-radius:10px;border:2px solid var(--line);background:#fff;transition:all .12s}
.tile small{color:var(--muted)}
.tile:hover{border-color:#bbb;transform:translateY(-1px)}
.tile.on{border-color:var(--red);background:var(--red-light)}
.tile.on small{color:var(--red-dark);font-weight:600}
.pick{display:grid;grid-template-columns:1fr auto 70px auto 110px auto;gap:8px;align-items:center;margin:4px 0}
.seg{display:inline-flex;border:1px solid #cfcfd4;border-radius:9px;overflow:hidden;flex-wrap:wrap}
.seg button{border:0;border-radius:0;background:#fff;padding:7px 14px}
.seg button.on{background:var(--ink);color:#fff}
.who{margin:2px 0 6px}
.check{display:flex;align-items:center;gap:8px;margin:8px 0;cursor:pointer}
.check input{width:auto}
.sticky{position:sticky;bottom:0;background:#fff;border:1px solid var(--line);border-top:3px solid var(--red);border-radius:10px 10px 0 0;padding:12px 16px;display:flex;justify-content:space-between;align-items:center;gap:10px;box-shadow:0 -4px 14px rgba(0,0,0,.08)}
.sticky b{font-size:20px}
button.big{padding:11px 28px;font-size:16px;border-radius:9px}
.done{text-align:center;padding:40px 16px}
.done .tick{width:64px;height:64px;border-radius:50%;background:#dff5e5;color:var(--ok);display:flex;align-items:center;justify-content:center;font-weight:800;margin:0 auto 10px;font-size:20px}
.modal h4{margin:14px 0 6px}
@media (max-width:640px){.pick{grid-template-columns:1fr 60px 90px auto}.pick .muted{display:none}}

.listrow{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:6px 0;border-bottom:1px solid #eee}
.wa-preview{white-space:pre-wrap;background:#e7f7e4;border:1px solid #b9e3b3;border-radius:10px;padding:12px;margin:8px 0}
.wa-row{margin-top:10px;align-items:center}.wa-row select{width:auto}
code{background:#f0f0f2;padding:1px 6px;border-radius:4px;word-break:break-all}

/* =====================================================================
   THEME v2 - "Midnight & Crimson": deeper sidebar with icons, soft depth, gradients, motion
   (overrides the base rules above; print rules at the bottom of the base file still apply)
   ===================================================================== */
:root{--red:#e10600;--red-dark:#b00500;--red-light:#fff0ee;--ink:#0d0e12;--ink2:#171923;--muted:#6a6f7d;--line:#e6e8ef;--bg:#f2f3f8;--card:#fff;--ok:#12803a;--warn:#b26a00;
  --shadow-sm:0 1px 2px rgba(16,24,40,.05);--shadow:0 1px 2px rgba(16,24,40,.04),0 10px 30px rgba(16,24,40,.07);--grad:linear-gradient(180deg,#ff3126 0%,#d50500 100%);--r:14px}
html,body{font:14px/1.5 -apple-system,BlinkMacSystemFont,"SF Pro Text","Inter","Segoe UI",Roboto,Helvetica,Arial,sans-serif;-webkit-font-smoothing:antialiased;color:var(--ink)}
body{background:radial-gradient(1100px 520px at 12% -8%,rgba(225,6,0,.07),transparent 60%),radial-gradient(900px 480px at 100% 0%,rgba(24,32,80,.06),transparent 55%),var(--bg);background-attachment:fixed}
::selection{background:rgba(225,6,0,.18)}
*{scrollbar-width:thin;scrollbar-color:#c9ccd6 transparent}
@keyframes rise{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
@keyframes pop{from{opacity:0;transform:translateY(10px) scale(.97)}to{opacity:1;transform:none}}
@keyframes glow{0%,100%{box-shadow:0 0 0 0 rgba(225,6,0,.35)}50%{box-shadow:0 0 0 7px rgba(225,6,0,0)}}

/* sidebar */
.side{width:252px;background:linear-gradient(185deg,#0b0c11 0%,#12131b 55%,#1b0b0d 140%);box-shadow:4px 0 28px rgba(0,0,0,.18);position:sticky;top:0;height:100vh}
.brand{background:linear-gradient(180deg,#fff,#f4f5f9);margin:14px 12px 6px;border:0;border-radius:16px;padding:12px 14px;box-shadow:0 8px 24px rgba(0,0,0,.35),inset 0 -3px 0 var(--red)}
.brand img{width:50px;height:50px}
.brand b{font-size:15px;letter-spacing:.01em}
.brand span{color:#2a2d38;letter-spacing:.18em}
.nav{padding:8px 12px 18px;gap:2px}
.nav a{display:flex;align-items:center;gap:12px;color:#b9bdcb;padding:10px 12px;border-radius:11px;border-left:0;font-weight:500;transition:background .15s,color .15s,transform .15s}
.nav a .ico{color:#7d8296;transition:color .15s}
.nav a:hover{background:rgba(255,255,255,.07);color:#fff;transform:translateX(2px)}
.nav a:hover .ico{color:#fff}
.nav a.active{background:linear-gradient(90deg,rgba(225,6,0,.34),rgba(225,6,0,.06));color:#fff;box-shadow:inset 3px 0 0 var(--red)}
.nav a.active .ico{color:#ff6a5f}
.nav .sep{color:#6c7186;font-size:10px;letter-spacing:.16em;padding:16px 12px 5px}
.ico{width:18px;height:18px;flex:none;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}

/* top bar + page head */
.top{background:rgba(255,255,255,.78);backdrop-filter:saturate(1.6) blur(14px);-webkit-backdrop-filter:saturate(1.6) blur(14px);border-bottom:1px solid rgba(16,24,40,.06);padding:10px 22px;position:sticky;top:0;z-index:20}
.content{padding:26px 28px 60px;max-width:1360px}
.page-head{border-bottom:0;padding-bottom:0;margin-bottom:20px;animation:rise .35s both}
.page-head h1{font-size:28px;font-weight:800;letter-spacing:-.025em}
.page-head h1::after{content:"";display:block;width:46px;height:4px;border-radius:4px;margin-top:8px;background:var(--grad)}
.page-head p{margin-top:8px;font-size:14px}
h2{font-size:12px;letter-spacing:.1em;color:#767c8c}

/* cards */
.card{background:var(--card);border:1px solid rgba(16,24,40,.06);border-radius:var(--r);box-shadow:var(--shadow);padding:20px;animation:rise .4s both}
.card h3{margin:0 0 8px}
.grid>.card:nth-child(2){animation-delay:.04s}.grid>.card:nth-child(3){animation-delay:.08s}.grid>.card:nth-child(4){animation-delay:.12s}
.stat{border:1px solid rgba(16,24,40,.06);border-left:0;border-radius:var(--r);padding:16px 18px;box-shadow:var(--shadow);position:relative;overflow:hidden;transition:transform .18s,box-shadow .18s;animation:rise .4s both;background:linear-gradient(180deg,#fff,#fbfbfd)}
.stat::before{content:"";position:absolute;left:0;top:0;bottom:0;width:5px;background:var(--grad)}
.stat::after{content:"";position:absolute;right:-30px;top:-30px;width:90px;height:90px;border-radius:50%;background:radial-gradient(circle,rgba(225,6,0,.1),transparent 70%)}
.stat:hover{transform:translateY(-3px);box-shadow:0 14px 34px rgba(16,24,40,.13)}
.stat small{font-weight:600;letter-spacing:.02em}
.stat b{font-size:26px;letter-spacing:-.02em}
.stat.alert{animation:rise .4s both,glow 2.4s 1s infinite}

/* controls */
button,.btn{border-radius:10px;border:1px solid #d9dbe4;padding:8px 15px;font-weight:600;background:#fff;box-shadow:var(--shadow-sm);transition:transform .12s,box-shadow .15s,background .15s,border-color .15s}
button:hover,.btn:hover{background:#f7f8fc;border-color:#c7cad6;box-shadow:0 3px 10px rgba(16,24,40,.09);transform:translateY(-1px)}
button:active,.btn:active{transform:none}
button.primary,.btn.primary{background:var(--grad);border:1px solid #c20500;color:#fff;box-shadow:0 6px 16px rgba(225,6,0,.32),inset 0 1px 0 rgba(255,255,255,.25)}
button.primary:hover,.btn.primary:hover{background:linear-gradient(180deg,#ff4036,#c90500);box-shadow:0 9px 22px rgba(225,6,0,.4)}
button.danger{background:#fff;color:var(--red);border-color:#f3b4b0}
button.danger:hover{background:var(--red-light)}
button.wa{background:linear-gradient(180deg,#2ad06a,#16a34a);border-color:#12843d;color:#fff;box-shadow:0 6px 16px rgba(22,163,74,.3)}
button.wa:hover{background:linear-gradient(180deg,#35e07a,#13933f)}
button.small,.btn.small{padding:4px 11px;font-size:12px;border-radius:8px}
input,select,textarea{border:1px solid #d9dbe4;border-radius:10px;padding:9px 11px;background:#fff;transition:border-color .15s,box-shadow .15s}
input:focus,select:focus,textarea:focus{outline:0;border-color:var(--red);box-shadow:0 0 0 4px rgba(225,6,0,.12)}
label.f>span{color:#454a59;font-size:12px;letter-spacing:.02em}
.seg{border-radius:11px;background:#f1f2f7;border:0;padding:3px;gap:3px;box-shadow:inset 0 1px 2px rgba(16,24,40,.08)}
.seg button{border-radius:9px;background:transparent;box-shadow:none;border:0;color:#4b5060}
.seg button:hover{background:rgba(255,255,255,.7);transform:none;box-shadow:none}
.seg button.on{background:#fff;color:var(--ink);box-shadow:0 2px 8px rgba(16,24,40,.14)}
.chips button{border-radius:999px;padding:5px 14px}
.chips button.on{background:var(--ink);border-color:var(--ink);color:#fff;box-shadow:0 4px 12px rgba(13,14,18,.3)}
.toolbar input[type=search]{max-width:340px;padding-left:14px;border-radius:999px}

/* tables + badges */
th{font-size:10.5px;letter-spacing:.09em;color:#868b9a;background:transparent;border-bottom:1px solid var(--line);padding:9px 10px}
td{border-bottom:1px solid #f0f1f6;padding:10px;vertical-align:middle}
tr.click:hover td,tbody tr:hover td{background:#fafbff}
.tw{border-radius:10px}
.badge{padding:2px 10px;font-size:11px;letter-spacing:.01em}
.badge.ok,.badge.Paid,.badge.Final,.badge.Delivered,.badge.Yes{background:#e3f6ea}

/* modal, toast */
.modal-bg{background:rgba(10,12,20,.55);backdrop-filter:blur(5px);-webkit-backdrop-filter:blur(5px);animation:rise .2s both}
.modal{border-radius:20px;border-top:0;box-shadow:0 30px 80px rgba(0,0,0,.35);animation:pop .25s both;position:relative;padding:24px;overflow:hidden}
.modal::before{content:"";position:absolute;left:0;right:0;top:0;height:5px;background:var(--grad)}
.modal h3{font-size:20px;letter-spacing:-.01em;margin:4px 0 14px}
.toast{background:rgba(13,14,18,.94);border-left:4px solid var(--red);border-radius:12px;padding:12px 16px;box-shadow:0 14px 34px rgba(0,0,0,.3);animation:pop .25s both}
.toast.err{background:#b00500;border-left-color:#fff}
.err{border-radius:10px}
.okbox{background:#eaf8ef;border:1px solid #b7e4c7;border-radius:12px;padding:12px 14px;margin:8px 0;color:#15532d}
.okbox ol{margin:6px 0 8px;padding-left:20px}

/* check-in */
.step{gap:16px;padding:18px 0}
.step .num{background:var(--grad);width:34px;height:34px;box-shadow:0 6px 14px rgba(225,6,0,.35);border:2px solid #fff;outline:2px solid var(--red-light)}
.step h3{font-size:17px;letter-spacing:-.01em}
.svc-list{max-height:290px;overflow:auto;border:1px solid var(--line);border-radius:12px;background:#fff;padding:4px;margin-top:8px}
.svc-list .cat{position:sticky;top:0;background:rgba(255,255,255,.96);margin:0;padding:8px 10px 4px;z-index:1}
.svc-row{display:flex;align-items:center;gap:10px;width:100%;text-align:left;border:0;background:transparent;border-radius:9px;padding:8px 10px;box-shadow:none;font-weight:500}
.svc-row:hover{background:#f6f7fb;transform:none;box-shadow:none}
.svc-row .chk{flex:none;width:22px;height:22px;border-radius:7px;border:1.5px solid #cdd0db;display:flex;align-items:center;justify-content:center;color:#9aa0b0;font-weight:800;line-height:1}
.svc-row .nm{flex:1}
.svc-row .tag{font-size:11px;color:var(--muted);background:#f1f2f7;border-radius:99px;padding:1px 9px}
.svc-row .pr{color:var(--muted);font-variant-numeric:tabular-nums}
.svc-row.on{background:var(--red-light)}
.svc-row.on .chk{background:var(--grad);border-color:var(--red);color:#fff}
.svc-row.on .pr{color:var(--red-dark);font-weight:700}
.pick{background:#fafbfe;border:1px solid var(--line);border-radius:12px;padding:8px 10px;margin:6px 0}
.sticky{border:0;border-radius:16px 16px 0 0;border-top:0;box-shadow:0 -10px 34px rgba(16,24,40,.14);backdrop-filter:blur(10px);background:rgba(255,255,255,.92)}
.sticky::before{content:"";position:absolute;left:0;right:0;top:0;height:3px;border-radius:3px;background:var(--grad)}
.sticky{position:sticky}
button.big{padding:12px 30px;font-size:16px;border-radius:12px;animation:glow 2.6s 1.2s infinite}
.done .tick{background:linear-gradient(180deg,#34d77a,#16a34a);color:#fff;box-shadow:0 10px 26px rgba(22,163,74,.4)}
.wa-preview{background:linear-gradient(180deg,#e9f9e4,#dcf5d4);border:1px solid #b9e3b3;border-radius:14px 14px 14px 4px;box-shadow:var(--shadow-sm)}
.listrow{padding:8px 0}

/* login: dark hero */
body:has(.login){background:radial-gradient(900px 520px at 15% 10%,rgba(225,6,0,.38),transparent 60%),radial-gradient(800px 520px at 90% 100%,rgba(70,90,220,.22),transparent 60%),linear-gradient(160deg,#07080c,#14161f 60%,#1d0b0e)}
.login{max-width:430px;padding:7vh 18px 40px;animation:pop .5s both}
.login .logo{background:#fff;border-radius:22px;padding:18px 18px 12px;margin-bottom:20px;box-shadow:0 24px 60px rgba(0,0,0,.45)}
.login .logo img{width:150px}
.login .logo p{margin:6px 0 0}
.login form{border-top:0;border-radius:22px;padding:28px;box-shadow:0 30px 70px rgba(0,0,0,.5);position:relative;overflow:hidden}
.login form::before{content:"";position:absolute;left:0;right:0;top:0;height:5px;background:var(--grad)}
.login form h1{font-size:24px;letter-spacing:-.02em}
.login form button.primary{padding:12px;font-size:15px;border-radius:12px}

@media (max-width:820px){
  .side{position:static;height:auto;width:100%}
  .brand{margin:8px}
  .nav a{padding:8px 11px}.nav a span{font-size:13px}
  .content{padding:14px 12px 50px}
  .page-head h1{font-size:23px}
}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
@media print{.card,.stat{box-shadow:none;animation:none}.top{position:static}}

/* chats */
.nbadge{margin-left:auto;background:var(--grad);color:#fff;border-radius:99px;padding:0 8px;font-size:11px;font-weight:700;line-height:18px;min-width:18px;text-align:center}
.nbadge:empty{display:none}
.qr{width:220px;height:220px;margin-top:10px;background:#fff;padding:8px;border-radius:12px}
.chat-wrap{display:grid;grid-template-columns:320px 1fr;gap:16px;min-height:62vh}
.chat-list,.chat-thread{background:#fff;border:1px solid rgba(16,24,40,.06);border-radius:var(--r);box-shadow:var(--shadow);overflow:hidden}
.chat-list{overflow:auto;max-height:72vh}
.chat-item{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid #f0f1f6;border-radius:0;background:#fff;box-shadow:none;padding:12px 14px;font-weight:500}
.chat-item:hover{background:#fafbff;transform:none;box-shadow:none}
.chat-item.on{background:var(--red-light)}
.ellip{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-thread{display:flex;flex-direction:column;max-height:72vh}
.chat-head{padding:12px 16px;border-bottom:1px solid var(--line)}
.bubbles{flex:1;overflow:auto;padding:14px 16px;display:flex;flex-direction:column;gap:8px;background:#f6f7fb}
.bubble{max-width:75%;padding:8px 12px;border-radius:14px;white-space:pre-wrap;box-shadow:var(--shadow-sm)}
.bubble small{display:block;color:var(--muted);font-size:10.5px;margin-top:2px;text-align:right}
.bubble.in{background:#fff;align-self:flex-start;border-bottom-left-radius:4px}
.bubble.out{background:#dcf5d4;align-self:flex-end;border-bottom-right-radius:4px}
.chat-reply{display:flex;gap:8px;padding:10px;border-top:1px solid var(--line);align-items:flex-end}
@media (max-width:820px){.chat-wrap{grid-template-columns:1fr}}

/* whatsapp section */
.wa-tabs{display:flex;gap:6px;flex-wrap:wrap;margin:0 0 16px;border-bottom:1px solid var(--line)}
.wa-tabs a{padding:9px 16px;text-decoration:none;color:var(--muted);font-weight:600;border-bottom:3px solid transparent;margin-bottom:-1px;border-radius:8px 8px 0 0}
.wa-tabs a:hover{color:var(--ink);background:rgba(255,255,255,.6)}
.wa-tabs a.on{color:var(--red-dark);border-bottom-color:var(--red)}
.wa-hero h2{font-size:15px}
.warnbox{background:#fff7e6;border:1px solid #f0c36d;color:#7a4b00;border-radius:12px;padding:10px 14px;margin:10px 0}
.wa-steps{display:flex;gap:6px;flex-wrap:wrap;list-style:none;padding:0;margin:8px 0 12px}
.wa-steps li{padding:5px 12px;border-radius:99px;background:#f1f2f7;color:var(--muted);font-size:12.5px;font-weight:600}
.wa-steps li.done{background:#e3f6ea;color:var(--ok)}
.wa-steps li.done::before{content:"\2713  "}
.wa-steps li.now{background:var(--red-light);color:var(--red-dark);animation:glow 1.8s infinite}
.qr-wait{width:220px;height:220px;display:flex;align-items:center;justify-content:center;background:#f6f7fb;border-radius:12px;color:var(--muted);text-align:center;padding:12px}
.logbox{background:#0d0e12;color:#cfd3e0;border-radius:10px;padding:12px;max-height:300px;overflow:auto;font-size:12px;white-space:pre-wrap}

/* check-in: category | services | selected */
.svc-split{display:grid;grid-template-columns:190px minmax(0,1.3fr) minmax(0,1.2fr);gap:14px;margin-top:10px;align-items:start}
.svc-cats,.svc-items{border:1px solid var(--line);border-radius:12px;background:#fff;padding:4px;max-height:340px;overflow:auto}
.svc-cat{display:flex;justify-content:space-between;align-items:center;width:100%;text-align:left;border:0;background:transparent;border-radius:9px;padding:9px 10px;box-shadow:none;font-weight:600}
.svc-cat:hover{background:#f6f7fb;transform:none;box-shadow:none}
.svc-cat.on{background:var(--red);color:#fff}
.svc-cat.on .nbadge{background:#fff;color:var(--red)}
.svc-split .pick{flex-wrap:wrap}
@media (max-width:900px){.svc-split{grid-template-columns:1fr}.svc-cats{display:flex;flex-wrap:wrap;max-height:none}.svc-cat{width:auto}}

/* chat avatars */
.chat-row{display:flex;align-items:center;gap:10px;min-width:0}
.chat-txt{flex:1;min-width:0}
.av{flex:none;width:38px;height:38px;border-radius:50%;overflow:hidden;background:linear-gradient(135deg,#e10600,#7a0300);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-weight:700}
.av img{width:100%;height:100%;object-fit:cover;display:block}
.chat-head.row{padding:10px 14px}